Sinch Incident - Network Disturbance

Incident Report for Sinch

Resolved

Dear client,

We are writing to inform that we have experienced a network disturbance on one of our US endpoints.

Incident start time: 18:04 UTC.
Incident end time: 18:22 UTC

Impact SMS: Intermittent MT and MO delays on T-Mobile (US), Wind/Freedom (CA), and SaskTel (CA)
Impact MMS: MMS MT and MO delays on Verizon

Kindly accept our apologies for any inconvenience you may have experienced during the time frame.

If you have any questions or concerns, kindly reach out to support@sinch.com.
Posted Dec 09, 2021 - 16:00 UTC