Sprint US issues

Incident Report for Sinch

Resolved

This incident has been resolved.
Incident Start time: 2020-01-26 19:04
Incident End time: 2020-01-26 19:30

Posted Jan 26, 2020 - 20:13 UTC

Monitoring

The issue has been identified and a fix has been implemented.
Incident Start time: 2020-01-26 19:04
Incident End time: 2020-01-26 19:30
We will keep monitoring this destination closely.

Posted Jan 26, 2020 - 19:53 UTC

Investigating

Impact: Clients may observe delayed MOs and DLRs from Sprint US
We are working with the carrier to investigate the issue.

Posted Jan 26, 2020 - 19:43 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, MMS - US, MMS - US - Toll Free).