Sinch Contact Pro - getting ready for Quarterly maintenance

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Dec 19, 2022 - 20:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 19, 2022 - 06:00 UTC

Scheduled

Dear Customer

We would like to inform you that our newest release 22Q4 is on its way to you.

We are currently closing in on the RTT (release to test) phase which means that we will be upgrading all customer test tenants to the newest release during Monday 19th of December.
If you have a test tenant available, you will have the newest release 22Q4 running on the test tenant on Tuesday 20th of December at 06:00 UTC.

If you currently do not have a test tenant, we will keep you posted on the RTC (Release to Customer) phase which will take place on the 14th – 15th of January 2023.

Please also visit our documentation site for the newest materials and guides Contact Pro Documentation: https://docs.cc.sinch.com/index.html

What´s new documentation regarding the upcoming 22Q4 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team

Posted Dec 15, 2022 - 13:56 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).