We no longer observe delay in delivery towards Safaricom Kenya Traffic has been resumed back to normal.
Incident Start Date & Time (GMT) : 01 February 2022 10:00 Hrs. Incident End Date & Time (GMT) : 01 February 2022 15:00 Hrs.
Posted Feb 01, 2022 - 16:21 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards Safaricom Kenya. • Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards Safaricom Kenya. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 01 February 2022 03:30 Hrs.