Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that the delivery issues towards Claro network in Peru is resolved.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 15, 2021 - 18:19 UTC

Update

We are continuing to monitor for any further issues.
Posted May 15, 2021 - 17:25 UTC

Monitoring

Dear Client,

We are writing to inform you that we have experienced delivery issues towards Claro network in Peru.

Incident Start Time: 2021-05-15 15:21 UTC
Incident End Time: 2021-05-15 16:53 UTC

We can see that traffic has been restored and we will continue monitoring.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 15, 2021 - 17:05 UTC
This incident affected: External Connectivity (SMS - LATAM).