External Maintenance - Telcel Mexico

Incident Report for Sinch

Resolved

Dear Client,



We are writing to inform you that Telcel Mexico has completed the scheduled maintenance.

On behalf of Telcel Mexico we appreciate your patience and apologize for any inconvenience during this maintenance period.

Please, contact support@sinch.com should you require further information or assistance.
Posted Aug 05, 2021 - 08:36 UTC

Investigating

Dear Client,



We are writing to inform you that Telcel Mexico is conducting maintenance on their platform at the time specified below.

Type: Scheduled Maintenance

Start Time: 2021-08-05 04:00 UTC
End Time: 2021-08-05 08:00 UTC

Impact: Clients may experience delayed/failed/rejected messages for Telcel Mexico.

On behalf of Telcel Mexico, we appreciate your patience and apologize for any inconvenience during this maintenance period.

If for any reason the maintenance is extended or canceled, we will advise you accordingly.
Please, contact support@sinch.com should you require further information or assistance.
Posted Aug 05, 2021 - 06:19 UTC
This incident affected: External Connectivity (SMS - LATAM).