Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-31 07:46 UTC
Incident End Time: 2026-03-31 08:13 UTC
Posted Mar 31, 2026 - 09:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2026 - 08:44 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T

Incident Start Time: 2026-03-31 07:46 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Mar 31, 2026 - 08:12 UTC
This incident affected: External Connectivity (SMS - LATAM).