Operator Notification - O2 UK

Incident Report for Sinch

Resolved

This incident is now resolved.

Incident Start Time: 2021-01-09 22:10 UTC
Incident End Time: 2021-01-09 22:50 UTC

If you have any questions, please contact us at support@sinch.com

Posted Jan 10, 2021 - 00:42 UTC

Monitoring

Dear client,

We are able to see restored activity towards O2 UK. We will continue to monitor the mentioned destination to make sure that the connectivity is stable.

Incident Start Time: 2021-01-09 22:10 UTC
Incident End Time: 2021-01-09 22:50 UTC

Posted Jan 09, 2021 - 23:07 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently experiencing connectivity issues towards O2 UK.

Incident Start Time: 2021-01-09 22:10 UTC
Incident End Time: TBD

Impact: Clients may experience delayed or failed MT/MO/DR for O2 UK

On behalf of the operator we apologize for any inconvenience this may have caused.
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Jan 09, 2021 - 22:34 UTC

This incident affected: External Connectivity (SMS - EMEA).