We are writing to inform you that queues are due to high traffic and it have been cleared.
Incident Start Time: 31 Mar 2022 16:10 Hrs. Incident End Time: 01 April 2022 01:00 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 01, 2022 - 01:43 UTC
Identified
MM7 queues are gradually decreasing. NOC is continuously monitoring.
NOC Team will update with further improvements.
Posted Apr 01, 2022 - 00:31 UTC
Update
NOC team is continuously monitoring & will update with further improvements.
Posted Mar 31, 2022 - 22:46 UTC
Update
MM7 queues are gradually decreasing. NOC is continuously monitoring.
NOC Team will update with further improvements.
Posted Mar 31, 2022 - 20:13 UTC
Update
We are continuing to investigate this issue.
Posted Mar 31, 2022 - 18:24 UTC
Investigating
Ticket Number :: MNOC-38728 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 31 Mar 2022 16:10 Hrs.