Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2022 - 09:00 UTC
Scheduled
Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on MMS Services at the times specified below.
Type: Scheduled Maintenance - MMS Maintenance: Introduction of AWS Global Accelerator to improve message processing time
Start Time: 2022-05-24 09:00 UTC End Time: 2022-05-24 10:00 UTC
Impact MMS: During this maintenance period we expect an estimated 02 minutes of down time. During this time frame clients may experience MMS MT/DLR/MO queueing and delays.
Following this change, the MMS API gateway api.ci.mblox.com will resolve to the new Global Accelerator Static IP addresses: 75.2.33.58 & 99.83.183.99. Customers who may have hard-coded into their firewall the IP address that api.ci.mblox.com currently resolves to, have to append the new Global Accelerator IP addresses to maintain connectivity.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Sincerely, Sinch
Posted Apr 22, 2022 - 16:32 UTC
This scheduled maintenance affected: Messaging API - US (MMS) and Messaging API - AU (MMS).