Planned Maintenance - XMS BR and CA Infrastructure Update

Scheduled for Oct 15, 07:00 - 08:00 UTC

Scheduled

We are writing to inform you that, as part of our continuous efforts to improve the performance, stability, and reliability of our platform, we will be performing scheduled maintenance on the XMS Traffic platform at the times specified below.

Type: Maintenance – XMS Infra updates

Start Time: 2026-10-15 07:00 UTC
End Time: 2026-10-15 08:00 UTC

Impact: XMS Traffic – BR, CA During the maintenance window, clients making GET requests may experience intermittent service interruptions, increased response times, or temporary request failures due to the infra update activities.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted Oct 01, 2026 - 12:47 UTC
This scheduled maintenance affects: Messaging APIs (REST - CA, REST - BR).