We are writing to inform you that the performance degradation for V-SMS to the United States is resolved.
Incident Start Time: 2021-06-23 15:48 UTC Incident End Time: 2021-06-23 18:00 UTC
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 23, 2021 - 20:14 UTC
Update
We are continuing to investigate this issue.
Posted Jun 23, 2021 - 16:59 UTC
Investigating
Dear Client, We are writing to inform you that we are currently observing performance degradation for our V-SMS service towards the US. The matter is currently being investigated with our supplier.
Start Time: 2021-06-23 15:48 UTC
Impact: Clients may experience failed or delayed V-SMS traffic to the US.
We appreciate your patience while this is being investigated.
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 23, 2021 - 16:58 UTC
This incident affected: Verification (SMS Verification).