We are writing to inform you that queues have been completely processed.
Incident Start Date & Time (GMT) : 25 Mar 2022 16:10 Hrs. Incident End Date & Time (GMT) : 25 Mar 2022 22:40 Hrs.
Posted Mar 25, 2022 - 22:51 UTC
Update
The queues are observed due to high traffic and NOC is continuously monitoring this issue. We will update on further improvements.
Posted Mar 25, 2022 - 21:22 UTC
Identified
The queues are observed due to high traffic and they are gradually decreasing. We will update on further improvements.
Posted Mar 25, 2022 - 18:46 UTC
Investigating
Ticket Number :: MNOC-38543 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery of Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 25 Mar 2022 16:10 Hrs.