Delivery Issue Sri Lanka - Dialog Telekom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-16 18:15 UTC
Incident Start Time: 2023-10-16 23:50 UTC

Posted Oct 17, 2023 - 02:02 UTC

Update

We are continuing to investigate this issue.

Posted Oct 16, 2023 - 21:30 UTC

Update

We are continuing to investigate this issue.

Posted Oct 16, 2023 - 18:53 UTC

Investigating

We are currently observing delivery issues towards Sri Lanka - Dialog Telekom.

Incident Start Time: 2023-10-16 18:15 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 16, 2023 - 18:53 UTC

This incident affected: External Connectivity (SMS - APAC).