We no longer observe delay in delivery towards Net One Cellular in Zimbabwe. Traffic has resumed back to normal.
Incident Start Date & Time (GMT) : 6 Feb 2022 18:00 Hrs. Incident End Date & Time (GMT) : 7 Feb 2022 9:00 Hrs.
Posted Feb 07, 2022 - 09:14 UTC
Update
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response
Posted Feb 07, 2022 - 01:09 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards Net One Cellular in Zimbabwe. • Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards Net One Cellular in Zimbabwe. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 6 Feb 2022 18:00 Hrs.