We are writing to inform you that queues are due to high traffic and cleared at the moment. We have monitored the status and traffic has resumed back to normal.
We consider this issue as resolved.
Incident Start Date & Time (GMT) : 21 December 2022 18:30 Hrs. Incident End Date & Time (GMT) : 22 December 2022 02:00 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Dec 22, 2022 - 02:25 UTC
Investigating
Ticket Number :: MNOC-45087 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery of Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 21 December 2022 18:30 Hrs.