We are continuing to monitor for any further issues.
Posted Jul 21, 2022 - 22:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2022 - 22:26 UTC
Investigating
Ticket Number :: MNOC-41437 Services:: DI SMS 365 (MM4)
Description :: Currently, we are observing queues related to MT traffic within our platform.
Some of our customers may observe a potential delay in delivery for MT traffic.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: NA DR Notification : NA Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 21 July 2022 21:30 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 21, 2022 - 22:13 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).