Sinch Operator Notification: US Toll Free MMS

Incident Report for Sinch

Resolved

We have been informed by our provider that the latency issue has now been detected and resolved by 2020-01-03 18:49 UTC.

Impact: Clients may have noticed delayed Toll Free MMS MT and MO to and from the US.

Start Time: 2020-01-03 16:42 UTC.
End Time: 2020-01-03 18:49 UTC.

On behalf of our provider we apologies for the inconvenience this may have caused you.

If you have any further questions or concerns please feel free to reach out to support@sinch.com
Posted Jan 03, 2020 - 19:30 UTC

Identified

We have been informed by our provider of possible latency for Toll Free MMS MT and MO towards and from the US starting at 2020-01-03 16:42 UTC.

Impact: Clients may notice delayed Toll Free MMS MT and MO to and from the US.
Posted Jan 03, 2020 - 17:12 UTC
This incident affected: External Connectivity (MMS - US - Toll Free).