Delivery Issue Guatemala - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-10-09 07:46 UTC
Incident End Time: 2026-10-09 10:53 UTC

Posted Oct 09, 2026 - 12:14 UTC

Update

We are continuing to investigate this issue.

Posted Oct 09, 2026 - 10:08 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo.

Incident Start Time: 2026-10-09 07:46 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com

Posted Oct 09, 2026 - 08:37 UTC

This incident affected: External Connectivity (SMS - LATAM).