We received confirmation from the operator that this incident has been resolved. The incident was caused by a network connectivity issue at Sprint - US.
Incident start time: 2021-03-14 08:29 UTC Incident end time: 2021-03-14 11:36 UTC
We sincerely apologize for any inconvenience caused during this incident.
Please, contact support@sinch.com should you require further information or assistance.
Posted Mar 14, 2021 - 13:21 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Sprint - US.
Incident Start Time: 2021-03-14 08:29 UTC Incident End Time: TBA
Impact: Clients may observe delayed or failed traffic towards and from Sprint - US.
We appreciate your patience and apologize for any inconvenience experienced while we are working with the provider to resolve this issue.
Please contact support@sinch.com should you require further information or assistance
Posted Mar 14, 2021 - 08:43 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).