Impact Sinch Enhanced SMPP, HTTP and ENUM: Clients will be able to connect to the EU1 site during the maintenance but MT/MO/DLR traffic via the site will be delayed
Corresponding redundant sites will be available. Please make sure you are connected to the redundant site in advance to ensure no loss of service. Alternate SMPP FQDN: smpp-eu3.clxcommunications.com (93.158.78.4) Alternate HTTP FQDN: http-eu3.clxcommunications.com (93.158.78.4) Alternate ENUM FQDN: enum-eu3.clxcommunications.com (93.158.78.4)
Impact EU REST API: Clients will be able to connect to the EU1 site during the maintenance but MT/MO/DLR traffic via the site will be delayed
Impact WhatsApp: Clients will be able to connect to the EU1 API endpoint eu1.whatsapp.api.sinch.com but there is a potential impact or delay on traffic
Impact Legacy Atlas HTTP SMS: Clients will be able to connect to the EU1 API gateway eu1.httpgw.api.sinch.com but MT/MO/DLR traffic via the site will be delayed. Corresponding Redundant Legacy Atlas HTTP SMS gateway in EU2 is available. Alternate Legacy Atlas HTTP SMS FQDN: eu2.httpgw.api.sinch.com
Impact Legacy QOS-Lite SMPP and Redhot XML: Clients will be able to connect to the EU1 API gateways during the maintenance but MT/MO/DLR traffic via the site will be delayed SMPP FQDNs: smpp1.mblox.com, smpp3.mblox.com, smpp5.mblox.com Redhot XML FQDNs: xml1.mblox.com, xml3.mblox.com, xml5.mblox.com, xml7.mblox.com, xml9.mblox.com, xml11.mblox.com, xml13.mblox.com, xml15.mblox.com, xml17.mblox.com
Corresponding redundant Legacy QOS-Lite SMPP and Redhot XML API gateways in EU1 will be available. Please make sure you are connected to the redundant site in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp2.mblox.com, smpp4.mblox.com, smpp6.mblox.com Alternate Redhot XML FQDNs: xml2.mblox.com, xml4.mblox.com, xml6.mblox.com, xml8.mblox.com, xml10.mblox.com, xml12.mblox.com, xml14.mblox.com, xml16.mblox.com, xml18.mblox.com
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Nov 11, 2021 - 03:03 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 11, 2021 - 01:00 UTC
Scheduled
Dear Client,
We will be performing a scheduled network maintenance at our EU1 site.
Type: Scheduled Maintenance
Start Time: 2021-11-11 01:00 UTC End Time: 2021-11-11 03:00 UTC
Impact Sinch Enhanced SMPP, HTTP and ENUM: Clients will be able to connect to the EU1 site during the maintenance but MT/MO/DLR traffic via the site will be delayed
Corresponding redundant sites will be available. Please make sure you are connected to the redundant site in advance to ensure no loss of service. Alternate SMPP FQDN: smpp-eu3.clxcommunications.com (93.158.78.4) Alternate HTTP FQDN: http-eu3.clxcommunications.com (93.158.78.4) Alternate ENUM FQDN: enum-eu3.clxcommunications.com (93.158.78.4)
Impact EU REST API: Clients will be able to connect to the EU1 site during the maintenance but MT/MO/DLR traffic via the site will be delayed
Impact WhatsApp: Clients will be able to connect to the EU1 API endpoint eu1.whatsapp.api.sinch.com but there is a potential impact or delay on traffic
Impact Legacy Atlas HTTP SMS: Clients will be able to connect to the EU1 API gateway eu1.httpgw.api.sinch.com but MT/MO/DLR traffic via the site will be delayed. Corresponding Redundant Legacy Atlas HTTP SMS gateway in EU2 is available. Alternate Legacy Atlas HTTP SMS FQDN: eu2.httpgw.api.sinch.com
Impact Legacy QOS-Lite SMPP and Redhot XML: Clients will be able to connect to the EU1 API gateways during the maintenance but MT/MO/DLR traffic via the site will be delayed SMPP FQDNs: smpp1.mblox.com, smpp3.mblox.com, smpp5.mblox.com Redhot XML FQDNs: xml1.mblox.com, xml3.mblox.com, xml5.mblox.com, xml7.mblox.com, xml9.mblox.com, xml11.mblox.com, xml13.mblox.com, xml15.mblox.com, xml17.mblox.com
Corresponding redundant Legacy QOS-Lite SMPP and Redhot XML API gateways in EU1 will be available. Please make sure you are connected to the redundant site in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp2.mblox.com, smpp4.mblox.com, smpp6.mblox.com Alternate Redhot XML FQDNs: xml2.mblox.com, xml4.mblox.com, xml6.mblox.com, xml8.mblox.com, xml10.mblox.com, xml12.mblox.com, xml14.mblox.com, xml16.mblox.com, xml18.mblox.com
In case you need further information, please contact technical support at support@sinch.com.
Sincerely,
Sinch
Posted Nov 01, 2021 - 17:28 UTC
This scheduled maintenance affected: Messaging API - EU (SMPP, HTTP, REST, WhatsApp) and Legacy API (MSIP (mBlox), Redhot XML (mBlox)).