Delivery Issue Germany - 1&1

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-08-25 18:49 UTC
Incident End Time: 2026-08-25 21:27 UTC
Posted Aug 25, 2026 - 23:02 UTC

Update

We are continuing to investigate this issue.
Posted Aug 25, 2026 - 21:02 UTC

Investigating

We are currently observing delivery issues in Germany - 1&1.

Incident Start Time: 2026-08-25 18:49 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Aug 25, 2026 - 19:30 UTC
This incident affected: External Connectivity (SMS - EMEA).