DI SMPP gateway services | TLS certificate renewal || PCR Number#PCRSDI-10999

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Apr 03, 2024 - 19:06 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2024 - 18:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 27, 2024 - 21:54 UTC

Scheduled

DI SMPP gateway services |TLS certificate renewal

Scheduled

Start Date and Time: 3rd-April-2024 - 18:00 UTC
End Date and Time : 3rd-April-2024 - 22:00 UTC

Description:

The TLS certificate issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains will expire on the 7th of April ‘24. This certificate is used for the following SMPP gateway services in our FR1 data center.

SMPP gateway at FR1 Data Center

• smpp-pp.sapmobileservices.com(178.248.228.139)
• smpp-eu2.sapdigitalinterconnect.com(178.248.228.139)
• smpps-pp.sapmobileservices.com(178.248.228.152)
• smpps-eu2.sapdigitalinterconnect.com (178.248.228.152)

We will be deploying the renewed certificate on the 3rd of Apr ’24 at 18:00 GMT.

The renewed certificate for the “sapmobileservices.com” domain can be downloaded from the link given below and is valid from the 16th of Feb ‘24, to 16th of Mar ‘25.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/11210

The renewed certificate for the “sapdigitalinterconnect.com” domain can be downloaded from the link given below and is valid from the 16th of Feb ‘24, to 16th of Mar ‘25.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/11211

Action required: Customers who use these services are advised to prepare to add the renewed TLS certificate into their certificate stores.

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this. If you have any questions or concerns, please contact your Account Manager.
Posted Feb 20, 2024 - 08:39 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US, International SMS 365).