Delivery issues - Philippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-11 06:14 UTC
Incident End Time: 2023-12-11 23:15 UTC

Posted Dec 12, 2023 - 05:55 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2023 - 20:11 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2023 - 14:39 UTC

Update

We are continuing to investigate this issue

Posted Dec 11, 2023 - 12:20 UTC

Investigating

We are currently observing delivery issues towards Philippines

Incident Start Time: 2023-12-11 06:14 UTC

Impact: Delayed/Missing MT's/MO's/Delivery Receipts

We will update as soon as we have more information.

Posted Dec 11, 2023 - 09:09 UTC

This incident affected: External Connectivity (SMS - APAC).