Dear Client,

The backlog has been processed and completed.
The Analytic and message search feature is now up to speed and performing as expected.

Start Time: 2021-05-30 10:15 UTC
End Time: 2021-05-31 07:09 UTC

We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Dear Client,

We are writing to inform you that we are currently observing a service degradation of our CCP (Cloud customer portal, Dashboard.sinch.com) causing a delay in importing statistics to Analytics and Message Search.

Impact: Clients may experience delayed data in Analytics and Message Search.

Incident Start Time: 2021-05-30 10:15 UTC
Incident End time: TBD

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com