Delivery issues - Bouygues Telecom France

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2023-11-02 11:00 UTC

Incident Start Time: 2023-11-02 13:44 UTC

Posted Nov 02, 2023 - 14:12 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Bouygues Telecom.

Incident Start Time: 2023-11-02 11:00 UTC

Impact: Clients may observe delayed or failed MTs towards Bouygues Telecom.

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.

Posted Nov 02, 2023 - 11:26 UTC

This incident affected: External Connectivity (SMS - EMEA) and Sinch DI Services (International SMS 365).