We are writing to inform you that the previously scheduled maintenance has been cancelled.
Original Start Time: 2026-08-13 02:00 UTC Original End Time: 2026-08-13 05:00 UTC
A new notice will be sent when this maintenance is rescheduled. If you have any questions, please contact support@sinch.com.
Posted Jul 24, 2026 - 14:54 UTC
Scheduled
Dear Customer,
Sinch will be carrying out planned maintenance to its EU3 network and security infrastructure during the following window:
Maintenance date: Thursday, August 13, 2026 Maintenance window: 02:00–05:00 UTC Maintenance-window duration: 3 hours Potential service-impact duration: Approximately 15–30 minutes within the maintenance window
Expected impact
During the maintenance window, your service may experience a temporary connectivity interruption, session reset, or period of reduced connectivity and resilience.
The potential customer-impact period is expected to last approximately 15–30 minutes within the three-hour maintenance window.