Sinch Contact Pro Quarterly Maintenance - NA

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Jan 22, 2024 - 07:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 21, 2024 - 01:02 UTC

Scheduled

Dear Customer,

We will be performing Infrastructure maintenance (SBC upgrade) and Contact Pro version upgrade as follows.

SBC Upgrade
(This maintenance will have a 30 min service break (affecting phone channels only) as scheduled below):
Start time: 2024-01-21 (Sunday) 5 AM UTC (Service break 5:00 AM UTC - 05:30 AM UTC)

Contact Pro version upgrade
(During this maintenance window, there will be a another service break for 30 minutes)
Start time: 2024-01-21 (Sunday) 1 AM UTC
End time: 2024-01-22 (Monday) 7 AM UTC

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team

Posted Jan 10, 2024 - 07:33 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - NA (North America)).