Service notification - US Long numbers

Incident Report for Sinch

Resolved

This incident has been resolved.

Should you have any questions please contact support@sinch.com
Posted Aug 30, 2020 - 15:08 UTC

Monitoring

Dear Client,

We are writing to inform you that we monitoring improvements with the observed delivery degradtion on a subset of US LN's.

Incident start time: 2020-08-30 11:45 AM GMT
Incident end time: 2020-08-30 13:50 AM GMT

Should you have any questions please contact support@sinch.com
Posted Aug 30, 2020 - 14:52 UTC

Investigating

Dear Client,

We are writing to inform you that we are experiencing an issue on a subset of US LN's.

Incident start time: 2020-08-30 11:45 AM GMT
Incident end time: TBA

Impact MT/MO/DR: Clients may experienced delayed delivery reports or rejected messages.

Once we have further information we will inform you accordingly.

Should you have any questions please contact support@sinch.com
Posted Aug 30, 2020 - 13:19 UTC