Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 28 April 2022 15:35 Hrs.. Incident Start Date & Time (GMT) : 29 April 2022 04:00 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 29, 2022 - 04:13 UTC
Monitoring
MM7 Queues are decreasing. NOC team is continuously monitoring.
Team will update with further improvements.
Posted Apr 29, 2022 - 03:50 UTC
Identified
Dear Client,
We are writing to inform you that the queues are decreasing with a significant rate and update when all the messages are processed. our support teams are actively monitoring the issue. We will update on further progress.
We are writing to inform you that the queues are decreasing with a significant rate and we shall update when all the messages are processed. our support teams are actively monitoring the issue. We will update on further progress.
Ticket Number :: MNOC-39400 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 28 April 2022 15:35 Hrs.