Sinch Deactivation File Service Issue

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Feb 21, 2024 - 19:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2024 - 17:11 UTC

Investigating

We are currently observing issues with our Sinch Deactivation File Service and we are investigating.

Impact: Clients would be able to connect, however data would not be available to be retrieved from the service.
Posted Feb 21, 2024 - 16:58 UTC
This incident affected: Messaging APIs (US Disconnect File Service - US).