We are writing to inform you that this incident is now resolved.
Incident start time: 2020-05-25 18:57 UTC Incident restoration time: 2020-05-25 20:13 UTC Incident stop time: 2020-05-25 21:34 UTC
We apologize for any inconvenience you may have experienced during the performance degradation.
Please contact support@sinch.com should you require further information or assistance.
Posted May 25, 2020 - 21:39 UTC
Monitoring
Dear Client,
We are writing to inform you that we are currently observing a positive performance change after the restart of our service. We are monitoring the results.
Incident start time: 2020-05-25 18:57 UTC Incident restoration time: 2020-05-25 20:13 UTC Incident stop time: TBA
We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.
Please contact support@sinch.com should you require further information or assistance.
Posted May 25, 2020 - 20:32 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing performance degradation regarding Verification SMS