Delivery Issue United States - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-04-08 14:25 UTC

Incident End Time: 2025-04-08 18:40 UTC
Posted Apr 08, 2025 - 18:52 UTC

Update

We are continuing to investigate this issue.
Posted Apr 08, 2025 - 17:03 UTC

Investigating

We are currently observing delivery issues in United States - T-Mobile.

Incident Start Time: 2025-04-08 14:25 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Apr 08, 2025 - 15:56 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC).