Service Degradation - Customer Dashboard - Message Search and Analytics

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2024-10-11 02:46 UTC
Incident End time: 2024-10-11 03:40 UTC

Posted Oct 11, 2024 - 03:47 UTC

Investigating

We are writing to inform you that we are currently experiencing a service degradation for the Message Search and Analytics components on the Customer Dashboard.

Incident start time: 2024-10-11 02:46 UTC

Impact: Customers may not be able to use Message Search and Analytics on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

Impacted component: Customer Portal Analytics

Posted Oct 11, 2024 - 03:02 UTC

This incident affected: Dashboard.sinch.com (Analytics).