Performance Degradation - Safaricom Kenya

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-03-20 07:58 UTC
Incident End Time: 2022-03-20 11:30 UTC
Posted Mar 20, 2022 - 13:23 UTC

Investigating

We are currently observing delivery issues towards Kenya - Safaricom.

Incident Start Time: 2022-03-20 07:58 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 20, 2022 - 09:04 UTC
This incident affected: External Connectivity (SMS - EMEA).