Queues are cleared now and traffic has been resumed back to normal, Our support group are working to fix this problem permanently
Impact :: Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Not impacted Report Manager Access :: : Not impacted Report Manager Statistics : Not impacted
Incident Start Date & Time (GMT) : Jul 08 2021 13:45 Hrs Incident End Date & Time (GMT) : Jul 08 2021 17:30 Hrs
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 08, 2021 - 17:45 UTC
Investigating
Ticket Number :: MNOC-31235 Services:: iSMS
Description ::
currently we are facing connectivity issue with one of our partner in UK Our customer may face potential delay in delivery towards UK We are working with our partner to resolve this issue ASAP
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Not impacted DR Notification : Not impacted Report Manager Access :: : Not impacted Report Manager Statistics : Not impacted
Incident Start Date & Time (GMT) : Jul 08 2021 13:45 Hrs
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 08, 2021 - 14:21 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).