Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved

Incident start time : 2025-02-21 15:23 UTC
Incident end time : 2025-02-21 20:41 UTC
Posted Feb 21, 2025 - 21:56 UTC

Update

We are continuing to investigate this issue.
Posted Feb 21, 2025 - 18:57 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident start time : 2025-02-21 15:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 21, 2025 - 17:52 UTC
This incident affected: External Connectivity (SMS - LATAM).