We no longer observe delay in delivery of MT and DLR's towards AT&T Mexico. Traffic delivery has resumed back to normal.
Posted Oct 06, 2021 - 04:19 UTC
Update
We are continuing to investigate this issue. We will update on any progress made.
Posted Oct 06, 2021 - 03:55 UTC
Update
We are continuing to investigate this issue. We will update on any progress made.
Posted Oct 06, 2021 - 01:22 UTC
Update
We are continuing to investigate this issue. We will update on any progress made.
Posted Oct 05, 2021 - 23:19 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description ::
• One of our partner is facing issue with delivering message towards AT&T Mexico destination. • Some of our customers may observe potential delay in delivery of traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 5 Oct 2021 19:00 Hrs.