Delivery Issue Brazil - TIM

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-13 18:46 UTC
Incident End Time: 2024-12-14 01:45 UTC
Posted Dec 14, 2024 - 02:02 UTC

Update

We are continuing to investigate this issue.
Posted Dec 13, 2024 - 22:20 UTC

Investigating

We are currently observing delivery issues in Brazil - TIM.

Incident Start Time: 2024-12-13 18:46 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 13, 2024 - 20:27 UTC
This incident affected: External Connectivity (SMS - LATAM).