Delivery Issue Bouygues Telecom France

Incident Report for Sinch

Resolved

We can now see successfully MT delivering over Bouygues Telecom France.
Our engineers are monitoring the traffic going forward.
This incident is now resolved.

Incident start time: 15:17 UTC
Incident end time: 17:09 UTC

If you have any questions, please contact us at support@sinch.com

Posted Dec 11, 2019 - 20:08 UTC

Monitoring

The Operator have solved the issue and MT delivery is no longer inpacted.
Some delays are expected for the next 30 minutes due to queues.
Our engineers are monitoring the traffic going forward.

Posted Dec 11, 2019 - 16:28 UTC

Investigating

We are observing MT delivery issues to Bouygues Telecom France
Impact: Messages are queued and delayed.
We are working with the operator to resolve this issue.

Posted Dec 11, 2019 - 15:17 UTC

This incident affected: External Connectivity (SMS - EMEA).