Delivery Issue Brazil - TIM

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-20 10:00 UTC
Incident Start Time: 2024-12-20 22:33 UTC

Posted Dec 21, 2024 - 11:09 UTC

Update

We are continuing to investigate this issue.

Posted Dec 21, 2024 - 02:05 UTC

Update

We are continuing to investigate this issue.

Posted Dec 20, 2024 - 20:49 UTC

Update

We are continuing to investigate this issue.

Posted Dec 20, 2024 - 12:09 UTC

Investigating

We are currently observing delivery issues in Brazil - TIM.

Incident Start Time: 2024-12-20 10:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Dec 20, 2024 - 10:38 UTC

This incident affected: External Connectivity (SMS - LATAM).