This incident has been resolved and traffic is processing normally.
Impact :: Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Not impacted Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 07 June 2022 15:10 Hrs. Incident End Date & Time (GMT) : 08 June 2022 04:00 Hrs.
The degradation is still ongoing, we are actively checking with our partners.
We will update on further progress.
Posted Jun 08, 2022 - 00:33 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards Safaricom Kenya. • Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards Safaricom Kenya. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 07 June 2022 15:10 GMT Hrs.