Delivery Issue - Globe Philippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-16 14:02 UTC.

Incident End Time: 2025-07-16 16:31 UTC.
Posted Jul 16, 2025 - 17:58 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 16:01 UTC

Investigating

We are currently observing delivery issues towards Globe Philippines

Incident Start Time: 2025-07-16 14:02 UTC.

Impact: Delayed MT's/Delayed MO's & Late delivery receipts

We will update as soon as we have more information.
Posted Jul 16, 2025 - 14:50 UTC
This incident affected: External Connectivity (SMS - APAC).