Delivery Issue Bangladesh - GrameenPhone

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-02-23 05:36 UTC
Incident End time: 2022-02-26 17:00 UTC
Posted Feb 26, 2023 - 23:21 UTC

Update

We are continuing to observe issues towards the destination, and we are awaiting further information from the carrier.

As soon as we have any updates, they'll be shared accordingly.
Posted Feb 24, 2023 - 13:22 UTC

Update

We are continuing to investigate this issue.
Posted Feb 23, 2023 - 09:02 UTC

Update

The degradation towards GrameenPhone is still ongoing. The carrier is continuing to troubleshoot.
Once we receive additional information we will update this post
Posted Feb 23, 2023 - 07:50 UTC

Investigating

We are currently observing delivery issues towards Bangladesh - GrameenPhone.

Incident Start Time: 2022-02-23 05:36 UTC
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 23, 2023 - 05:55 UTC
This incident affected: External Connectivity (SMS - APAC).
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