Sinch Operator Notification - US Cellular

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2020-11-30 18:00 UTC
Incident end time: 2020-11-30 21:50 UTC

Please contact support@sinch.com should you require further information or assistance.
Posted Nov 30, 2020 - 21:59 UTC

Update

We are continuing to investigate this issue.
Posted Nov 30, 2020 - 19:30 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing MMS MT delivery issues towards US Cellular.

Incident start time: 2020-11-30 18:00 UTC

Impact: Clients may experience delayed/rejected MMS MTs and Delayed MMS MO towards US Cellular.

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Posted Nov 30, 2020 - 19:20 UTC
This incident affected: External Connectivity (MMS - US).