This incident is now resolved. If you have any questions, please contact us at support@sinch.com
End Time: 2019-12-13 13:56 UTC. Start Time: 2019-12-13 9:51 UTC. Impact: Clients may have observed DR and MT delayed messages when sending towards Turkey.
Posted Dec 13, 2019 - 14:15 UTC
Investigating
-
Posted Dec 13, 2019 - 14:13 UTC
Monitoring
MT delivery times are back to a normal rate. We are still seeing delays on deliver reports and will update once fully resolved.
Posted Dec 13, 2019 - 12:17 UTC
Identified
The issue has been identified.
Posted Dec 13, 2019 - 09:55 UTC
Investigating
We writing to inform you that we are currently observing an issue with our supplier connections towards Turkey
Start Time: 2019-12-13 9:51 UTC. Impact: Clients may observe DR and MT delayed messages when sending towards Turkey.
Posted Dec 13, 2019 - 09:54 UTC
This incident affected: External Connectivity (SMS - EMEA).