All the DR queues built within our platform has been cleared. Traffic is resumed back to normal. we will continue to monitor.
Incident Start Date & Time (GMT) : 05 September 2021 21:00 Hrs. Incident End Date & Time (GMT) : 06 September 2021 00:40 Hrs.
Posted Oct 06, 2021 - 00:02 UTC
Update
The queues built for DR traffic within our platform are gradually decreasing.
We will update on further progress made.
Posted Oct 05, 2021 - 23:22 UTC
Identified
Ticket Number :: MNOC-33652 Services:: DI SMS 365
Description ::
Currently, we are observing queues built up for DR traffic within our platform due to high traffic. Few customers may observe a potential delay in delivery of DLR traffic from SDI . We are working at high priority to resolve the issue, and will update on any further improvements
Impact :: Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery Report Manager Access : Not impacted Report Manager Statistics : Not impacted
Incident Start Date & Time (GMT) : 05 September 2021 21:00 Hrs.