Sinch Contact Pro Quarterly Maintenance - AF
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Jan 12, 2025 - 22:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2025 - 16:00 UTC
Scheduled
Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2025-1-11 (Saturday) 4 PM UTC
End time: 2025-1-12 (Sunday) 10 PM UTC

Version upgrade will require max. 30 minutes downtime to to all channels and user interfaces.
This will take place at some point during the maintenace window.

Note: Post upgrade, clearing of the browser's cache is recommended if any issues are faced.

What´s new documentation regarding the upcoming 25Q1 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team
Posted Dec 31, 2024 - 08:13 UTC
This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa)).