Calling Degradation - Brazil

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that we are currently observing stable performance for our Calling Service towards Brazil.

Incident start time: 2022-01-20 21:15 UTC
Incident end time: 2022-01-20 22:24 UTC

We consider this issue as resolved.

We appreciate your patience and apologize for any inconvenience caused.

Please, contact support@sinch.com should you require further information or assistance.
Posted Jan 20, 2022 - 23:55 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing performance degradation affecting our Calling Service towards Brazil.

Incident start time: 2022-01-12 21:15 UTC
Incident end time: TBA

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.
Posted Jan 20, 2022 - 21:23 UTC
This incident affected: Voice (Phone Calling (PSTN)).