Delivery Issue Congo (DRC) - Africell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-11-19 06:18 UTC
Incident End Time: 2024-11-19 20:48 UTC
Posted Nov 20, 2024 - 09:59 UTC

Update

We are continuing to investigate this issue.
Posted Nov 20, 2024 - 01:05 UTC

Update

We are continuing to investigate this issue.
Posted Nov 19, 2024 - 15:40 UTC

Update

We are continuing to investigate this issue.
Posted Nov 19, 2024 - 11:02 UTC

Update

We are continuing to investigate this issue.
Posted Nov 19, 2024 - 08:01 UTC

Investigating

We are currently observing delivery issues in Congo (DRC) - Africell.

Incident Start Time: 2024-11-19 06:18 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 19, 2024 - 06:39 UTC
This incident affected: External Connectivity (SMS - EMEA).